LOCATION: The Cedarwood Trust, Avon Avenue, North Shields, NE29 7QT
HOURS: 16hrs a week Mon – Fri 10am to 2pm
SALARY: £14,000.00 to £28,000.00 pro rata
CONTRACT: Fixed Term for 12 Months – could be extended subject to Funding

The Cedarwood Trust
Community is at the heart of everything we do; we are committed to discovering and
understanding the best way to help residents, families, and professionals. We believe our
impact comes from partnership and collaboration. Cedarwood Trust works in close
partnership with a wide range of service providers, voluntary sector partners and local
authorities. Demonstrating “best practice” in creating the best and safest conditions for
community work. We aim to achieve this in ways that could be emulated by any organisation
seeking to do right by communities, residents, individuals, and families. This means that all
staff need to be appropriately trained in ensuring children and vulnerable adults are safe
(Safeguarding), our staff are safe (Health and Safety), our information about people is safe
(Information Governance) and that we include everyone equally irrespective of their identity
and background (Equality and Diversity).

The Centre values diversity and aims to have a workforce that reflects this. We encourage
applications from all sections of the community.

Job Description
As the first person a client or customer sees or talks to when arriving at or calling
Cedarwood Trust you will need to be pleasant, have good listening skills and be able to
provide the correct information when asked. You will also have to be able to route calls to
the correct person, take messages, ensure visitors sign in and out for an appointment and
give direction when necessary. You will also be required to provide clerical support for
Cedarwood Trust’s staff and clients. Your reporting officer is the Centre Administration
Officer.

You will be required to undertake the following tasks:

• greet visitors and direct them to the correct person or department
• manage people signing in and out and give out visitor passes
• answer enquiries in person, by phone and email
• manage a room booking system and keep rooms tidy
• deal with incoming and outgoing post and deliveries
• arrange appointments and update records on databases
• type letters, reports and other business documents
• update computer records
• print and photocopy items
• order centre supplies

Person Specification

• You will need to display the following skills:
• customer service skills
• administration skills
• the ability to work well with others
• to be thorough and pay attention to detail
• patience and the ability to remain calm in stressful situations
• the ability to accept criticism and work well under pressure
• sensitivity and understanding
• excellent verbal communication skills
• the ability to work on your own
• to be flexible and open to change
• to be able to use a computer and the main software packages competently reliable

Qualifications
GCSE Maths and English level 4 or above (Grade C or above)

To apply for this role, or for more info, please email: louise@cedarwoodtrust.com or get in touch via the form below:

David Johnson will be available at the Cedarwood centre on Monday, 31st October, 🎃 from 10am till 2pm offering a drop-in for residents to come along and get financial advice - FREE. David will be able to offer advice and info relating to:

• Supporting with budgets and advising where to save on spends
• Reviewing utilities including gas and electric through Utility Warehouse
• Giving advice on Wills and reasons to have one in place. An appointment can be booked for writing the Will.
• Discussing mortgage end date, where I can refer to one of my colleagues for a call back if required.
• Reviewing loans and credit cards and offer advice.
• Reviewing current insurance policies and checking to see if written into trust. An appointment can be booked to review policies and I can rebroke if required.
• Also, able to offer a call back about pensions from a colleague too.

David is a Will writer for The Will Guys based in Wallsend. Everyone that works for the Will Guys are also FCA regulated protection advisors for The Financial Guys.

With the news that is circulating over the past few months about the cost of living crisis, they have been offering free financial well-being reviews to support people to navigate their way through it.

JOB POSITION: Strive to Thrive Group Facilitator
LOCATION: North Shields
HOURS: 37.5 a week
SALARY: £26,500 per annum
CONTRACT: 12 months Fixed Term, November 2023.

Cedarwood Trust is a fast-growing Charity, dedicated to improving the quality of life for residents living in the Chirton and Riverside Wards of North Shields, and the wider North Rast region. We are an established 40-year-old charity that has modernised and
become a lead innovator in the region over the last 3 years.

We are now expanding services into recovery from addictive disorders and are seeking to
recruit a highly skilled group facilitator to deliver Strive to Thrive - a group behavioural
change programme for people with gambling misuse disorder.

If you have the skills to motivate, encourage, and empathise with people seeking change
this is the role for you.

Job Purpose
Deliver the Strive to Thrive structured programme to complete recovery focussed change work via weekly facilitated groups and 1:1 support. The post holder will develop members’ self-exploration and self-empowerment themes within a setting that provides social contact and support, enabling client members to improve their recovery and reach personal goals. This will be done by creating a safe, non-stigmatising and welcoming environment for client members, a safe place where people feel able to express themselves.

Please email: louise@cedarwoodtrust.com or get in touch via the form below for an application pack

Note: This role will require an Enhanced DBS.

CLOSING DATE: 1st November at 1pm

We're looking for businesses to sponsor a shelf in our Nourish Store at Cedarwood. For £50 per week, you can sponsor a shelf in our community supermarket, which is used by over XXX people per week.

Sponsors will be highlighted in the store and promoted on social media, as well as potential local mainstream media coverage such as features in the Chronicle, BBC Look North and more.

Exposure
Alongside a static promotional poster in the Nourish Store for one week, we will feature, mention and link to your business on social media and in our newsletter. Our average social media reach across all platforms is over 122,000 people.

You can make a quiet donation, or we encourage you to visit the centre for a photo, representing your business and donation.

Cedarwood CEO, Wayne Dobson, recently spoke with a variety of news outlets about the recent mini-budget, the ongoing cost of living crisis and how the centre is helping the community through these difficult times.

Join us and create your own Pumpkin/flower Halloween table decoration! It's £5.00 to attend and booking is essential via the form below.

You can choose to attended one of two workshops on Thursday 27th October 2022. These are from 10:00am till 11:30am or from 1:00pm till 2:30pm.

Location: Cedarwood Trust, North Shields
Hours: 30 per week
Rate: £11 per hour

Cedarwood Trust operates an amazing, vibrant community hub on the Meadow Well Estate in North shields.

The hub has over 100 community visitors per day accessing a range of support and life enriching activities.

To ensure the smooth running of the hub, we require a sessional support worker to provide the extra resource in supporting the team at times of maximum capacity.

This is a demanding and physical role as you will be supporting the whole team as and when they need the extra capacity.

If you are a motivated individual who can work with little supervision, this maybe the role for you. 

​Please email info@cedarwoodtrust.com or get in touch via the form below:

Would you like to get advice and guidance when it comes to finances? Karbon Homes are providing a FREE workshop to help make your money work better for you. Come along on a Wednesday from 10:00am till 12:00pm for advice and help with money matters. Simply sign up using the form below to let us know you're interested.

Join us for Brunch Club every Tuesday from 9:30am to 11:30am for a FREE brunch! Enjoy great food, chat, socialise and have a laugh with us on a morning at Cedarwood. There are limited places, so please pop into the centre to book your spot, or let us know via the form below.

Are you of a certain age and feeling left behind in a world full of technology and gadgets? Do you find yourself a bit bamboozled by it all? Pop in to see Jessi and Cherri for support, advice and tips on getting savvy with the latest technology.

We're running drop-in sessions on a Friday from 10:00am till 12:00pm. It's FREE and available to all ages, but we encourage older residents to come along.

They can help with setting up email addresses, online applications, accessing social groups, looking out for scams etc. Also look out for the workshops with more specific topics and tasks like how to take a good photo with your phone, and become more confident in the world we now live in!

If you'd like to come along or have any queries, please drop us a message via the form below: